University of Hawaii, Honolulu, HI

B.S., Information and Computer Sciences

Customer Service Specialist, Hawaii Auto Detail

hawaiiautodetail.com/?gclid=EAIaIQobChMI0MOPo4rx3QIVitlkCh0amQDmEAAYASAAEgIf5fD_BwE

Answer phone calls; Management of customer bookings and schedules at two company locations; Co-manage and direct involvement with customer resolution; Manage and monitor multiple company platforms such as Facebook, Email, Live Chat, and Yelp; Direct coordination with owners, supervisors, and managers in a team oriented environment; Creation of new systems for management; Oversee fulfillment of online orders; Minor involvement with company website

• Quickly promoted to Customer Service Specialist from Detailer soon after starting
• Entrusted with management of booking and scheduling in multiple company locations

Student Assistant, UH Manoa General Education Office

www.hawaii.edu/gened/

File papers; Answer phone calls; Log data into databases

• Created a search function for their webpage, found here: http://www.hawaii.edu/gened/FocusStatusList.htm
• Reorganization of webpage for aesthetic purposes

ICS Team Lead Developer, AI37 Studios

ai37studios.wixsite.com/ai37

Oversaw and managed development in a group of six for a game as a class project at UH Manoa

• ICS Team Lead
• Coordinated with ACM (Academy for Creative Media) major counterparts as a team to develop a game

Volunteer Worker, Pearl City Hongwanji

www.pearlcityhongwanji.com/

Volunteer work as a concession stand cashier and runner for food and drinks

Disaster Casualty, PACFLT

www.public.navy.mil/surfor/Pages/RIMPAC-2016.aspx#.WJfNu_krKUk

Acted as a disaster casualty for emergency personnel training purposes during RIMPAC

Junior Leader, Pearl City Foundation

www.pearlcityfoundation.org/intersession.html

Worked with Summer Fun leaders with preparation and coordination for events and other miscellaneous jobs